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Bursa Assist (formerly known as Bursa 2U)

We're in the process of moving all our help content here, so some information might still be on its way. Thank you for your patience!

Bursa Assist (formerly known as Bursa 2U) We're in the process of moving all our help content here, so some information might still be on its way. Thank you for your patience!
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  1. Bursa Assist
  2. BR Capital
  3. Investor - Account Security

Investor - Account Security

  • What should I do if I am unable to log in to my BR Capital account?
  • What should I do if I do not receive my OTP for my BR Capital account?
  • What should I do if I forget my password or get locked out of my BR Capital account?
  • What should I do if I suspect unauthorised access to my BR Capital account?
  • How do I update my profile details for my BR Capital account?
  • I have changed my tax residency status. What do I need to do for my BR Capital account details?
  • What happens if the BR Capital account holder passes away?
  • How do I close my BR Capital account?
  • Why do I need to verify my mobile number and how do I do so on the BR Capital platform?
  • Is email OTP still required for login and transactions on the BR Capital platform?
  • What is Multi-Factor Authentication (MFA) and why is it being implemented on the BR Capital platform?
  • How does Multi-Factor Authentication (MFA) work on the BR Capital platform?
  • What are trusted devices and how do I manage them on the BR Capital platform?
  • Is Multi-Factor Authentication (MFA) mandatory for all BR Capital users, and can I opt out of MFA?
  • Is my personal and financial information secure on the BR Capital platform with Multi-Factor Authentication (MFA) implementation?
  • What happened to the Trading PIN used for BR Capital Marketplace transactions?
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