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Bursa Assist (formerly known as Bursa 2U)

We're in the process of moving all our help content here, so some information might still be on its way. Thank you for your patience!

Bursa Assist (formerly known as Bursa 2U) We're in the process of moving all our help content here, so some information might still be on its way. Thank you for your patience!
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  1. Bursa Assist
  2. Central Depository System
  3. Bursa Anywhere
  4. General

General

  • Which mobile devices are compatible with the Bursa Anywhere app?
  • How do I subscribe/register/sign up for Bursa Anywhere?
  • Do I have to sign up for Bursa Anywhere?
  • After registering for Bursa Anywhere, can I still go to the ADA (Authorised Depository Agent, also known as “Broker”) to perform CDS transactions?
  • Is Bursa Anywhere available 24 hours a day (24/7), and can I perform CDS transactions on weekends or public holidays?
  • Where can I find the Bursa Anywhere "User Guide"?
  • How can I keep my transactions secure when using the Bursa Anywhere mobile app?
  • What do I do if I have any issues or problems accessing Bursa Anywhere?
  • What are the services offered on Bursa Anywhere? What can I use Bursa Anywhere for?
  • What happens if the Authorised Depository Agent (ADA) or Broker rejects or cancels my request to transfer of securities?
  • Why was my Rights securities application through Bursa Anywhere eRights Service rejected before the closing date, despite a successful payment via the payment gateway?
  • Are the prices of shares shown on Bursa Anywhere in real-time?
  • How do I know if I can subscribe for Rights securities via Bursa Anywhere eRights service?
  • Who should I contact for refunds related to the allotment of Rights securities?
  • I’ve lost my printed copy of the abridged prospectus. Where can I obtain information on Rights securities?
  • Can I change my eDividend bank account if I want to use a different bank account to pay the subscription fee?
  • Can I participate in a General Offer/Take Over Corporate Exercise (eGO) via Bursa Anywhere?
  • Can I submit my eGO (Electronic General Offer) transaction and perform a transfer of securities at any time of the day through Bursa Anywhere during the Offer period?
  • How often can I perform eGO (Electronic General Offer) transfer transactions via Bursa Anywhere?
  • How would I know whether the listed company’s eGO (electronic General Offer) exercise is offered through Bursa Anywhere?
  • What should I do if the Bursa Anywhere service is unavailable when accepting the General Offer?
  • How will I know if my application for the acceptance of eGO (electronic General Offer) via Bursa Anywhere has been successfully submitted?
  • What happens if the Authorised Depository Agen (ADA) ADA rejects or cancels my request on the transfer of securities?
  • What should I do if I don’t receive an email confirmation on my request for the transfer of securities after I successfully paid my transfer fee through the FPX on Bursa Anywhere?
  • Can I change or cancel my eDRP application after submitting it through the Bursa Anywhere service?
  • Can I request that my Authorised Depository Agent (ADA) transfer my Offer securities separately, then submit my Acceptance of Offer application via Bursa Anywhere eGO service?
  • What do I do if I want to revise or cancel my acceptance of Offer after my application via Bursa Anywhere eGO (Electronic General Offer) service is successful?
  • Who should I contact for the return of my securities that I have transferred to the Offeror?
  • Can I participate in an electronic Dividend Reinvestment Plan corporate exercise (eDRP) via Bursa Anywhere?
  • How will I know if the listed company’s electronic Dividend Reinvestment Plan (eDRP) exercise is offered through Bursa Anywhere?
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