- What training programmes and technical materials will be provided to help staff at POs, ISVs, and IVs become proficient with BTS3?
- Will there be dedicated “Train-the-Trainer” sessions or digital learning modules available to help stakeholders onboard their internal teams?
- What support channels will be available for reporting and resolving system issues?
- Will POs be required to participate in mandatory industry-wide disaster recovery (“DR”) simulation exercises before go-live?
- What happens if we are unable to meet the given timeline? Can we continue to access BTS2 until we are ready? What contingency plans are in place?
- In the unlikely event of a critical failure during the launch weekend, what is the "Point of No Return" and the specific procedure for failing back to BTS2?
- What are the Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for BTS3 in the event of a primary site failure?
- Can Bursa Malaysia provide an indicative cost estimate for BTS3 implementation? Will there be any cost-sharing arrangements or incentive grants for POs?
- Will there be any changes to Bursa Malaysia’s Access subscription fees?
- Where can we find additional information and past documents on BTS3?