We are sorry you have encountered this issue. The error may be due to the use of special characters. Please try the following steps:
- Fully delete the password in the password box.
- Do not use the special characters listed under NOT ALLOWED.
- Replace them with the special characters listed under ALLOWED.
Special characters (NOT ALLOWED):’ £
Special characters (ALLOWED):+ = [ ] ! @ # % ^ & * ( ) - ; : , ? . × ÷ / _ ”
We appreciate your kind understanding as we continue to improve the Bursa Gold Dinar (BGD) platform.