Bursa Assist (formerly known as Bursa 2U)

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I did not receive the Bursa Gold Dinar (BGD) email OTP in my inbox, what should I do?

If you did not receive your Bursa Gold Dinar (BGD) email OTP after several minutes, please try the following steps:

  1. Double‑check your email address: Ensure that you have entered your email address correctly.
  2. Check your spam/junk folder: The email OTP may sometimes end up in your spam/junk folder. Please open your email via a web browser and check your spam/junk folder, as there may be sync issues between web and mobile applications.
  3. Wait a little while: Email delivery can occasionally be delayed. Please wait up to 10 minutes to see if the OTP arrives in your inbox.
  4. Contact BGD support: If the issue persists, please write to us at bgdsupport@bursamalaysia.com
     

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