Bursa Assist (formerly known as Bursa 2U)

We're in the process of moving all our help content here, so some information might still be on its way. Thank you for your patience!

Announcements

Latest updates from Bursa Assist.

Bursa 2U has been upgraded to Bursa Assist!

We have a new name, a new home, and even more features to assist you.

[Bursa 2U is no longer accessible.]

Important Security Alert - Unauthorized Trading Activities

The Securities Commission Malaysia (SC) and Bursa Malaysia had received reports on Thursday afternoon, 24 April 2025, whereby a few brokers have identified failed client logins or unauthorised access and trading activities executed via limited clients' online trading accounts.

Please contact your broker immediately if you believe you are affected.

Read our media release View list of broker partners

Why is my transaction not reflected in my Bursa Gold Dinar (BGD) account?

If your transaction is not reflected in your account, it could be due to one of the following reasons:
  1. Processing time: Depending on the type of transaction and the payment method used, it may take some time for the transaction to be processed and reflected in your account.
  2. Incorrect details: Please check to ensure that you have entered the correct transaction details, including the transaction amount, account numbers, and any other necessary details.
  3. Technical issues: Occasionally, technical issues may occur that prevent a transaction from being processed and reflected in your account.
 
If you have confirmed that the transaction has been processed and the amount has been deducted but is still not yet reflected in your account, please escalate the issue to the support team at bgdsupport@bursamalaysia.com. They will reach out to you on the matter through the contact number that you provided earlier.
 
Please prepare as many details as possible about your issue, including all relevant information such as the reference ID, date and time of the transaction, and the amount involved.