Please ensure that your name and ID number match exactly with your scanned ID. If you need to correct them, follow the steps below.

Method 1: You have not started eKYC / have not pressed “Upgrade” account

1. Tap My Account at the bottom‑right corner of your Bursa Gold Dinar home screen.
2. Select Profile Information.
3. Update your Name / ID number.

Method 2: You have started eKYC (Profile Information is grayed out during eKYC)

1. Update Personal Details.
   • You may change your Name / ID number here if you notice the ID number is wrong at this stage. If not, proceed with the steps below.
2. Update Contact Details and click Continue.
3. Update Employment Details and click Continue.
4. Update Statutory Details and click Continue.
5. Update Fund and Wealth Details and click Continue.
6. Declare your FATCA/CRS status and click Continue.
7. At the CTOS page, scroll down and click the red button “My Input Name or NRIC is incorrect.”
8. You will be redirected to restart Step 1 and re‑enter your details correctly.