Super User – Reset Password of a Normal User
A Super User can be initialized on the [1007] Register User (Super User) screen.
- A Super User can select a Trader within their own Member and reset the Trader's password.
2. Select Password
3. Click Reset
1. Select User
- Click Reset. A confirmation pop-up will appear. Click OK to proceed.
Click OK
1-3) When the password is reset, a random password of up to 15 characters that meets the password requirements will be sent to the user's registered email address.
When the user attempts to log in using the password received by email, the [1008] Password Management screen will be displayed, requiring the user to change the password.
The issued temporary password can be used for one day. More precisely, it is valid until the EOD process begins.
For a new user or a user who has requested a password reset, the issued temporary password must be used to change the password before the EOD process is performed on the same day.
If the password is not changed within this period, the user account will be locked.
If the account is locked, the user must request an MO or Super User to unlock the account.