Super User - Create New Normal User
Under the System menu, go to User Management and click [1007] Register User(Super User).
System → User Management → Click on [1007] Register User(Super User)
To modify registered user information, select the desired user.
To update: Click the 'Update' button at the top.
To delete: Click the 'Delete' button.
Create New Normal User
Create New Branch
You can use this feature to add a new branch.
If there are too many users, click this button to load the next page of information
1. Fill in Branch No, Branch Name, and Branch Desc.
2. Click the 'Add' button.
3. A new branch will be successfully registered.
Click the menu at the top or
the 'Create Branch' button to view the [1009] Register Branch screen
On the Register Branch screen, you can add, change, or remove branches where users will be registered.
Select the branch information at the bottom that you want to update or delete.
When you select the data at the bottom, the Update and Delete buttons will become active.
Select the data to update or delete.
Once selected, you can edit the Name and Description of that branch.
1. Click the 'Update' or 'Delete' button.
2. A confirmation prompt will appear to verify your action.
3. Click 'OK' to execute the update or deletion.
If you used the 'Create Branch' button on screen,
the results will be displayed right away on that same
screen [1007]
When you click the 'Create User ID' button,
the input area will open up so you can enter
the user information.
The User ID will be created automatically.
As for the User Type, please note that only Super Users have the authority to create Normal Users.
Please note that any section with a red point must be filled out.
User Name
Please ensure the User Name is within 20 characters. You can use a mix of numbers, English letters, and special characters.
NRIC or PASSPORT
Please choose either NRIC or PASSPORT, and then type in exactly 12 digits.
Office Phone No
Please enter at least 1 character. You can use any combination of numbers.
Please make sure to enter your email address in the proper format.
After selecting a branch,
Please complete all the required sections and then click the 'Add' button.
Ensure entries are correct,
then click 'OK' on the confirmation pop-up.
Registration complete. Select the user from the list to update or delete.
Please note that certain fields like 'User Name' cannot be edited once saved. If you made a mistake, you will need to delete the user entirely and create a new one.
From this screen, you can jump to the branch creation screen, or manage users by adding, editing, and deleting them.
You can also reset passwords and release login locks here.
Note: This resets the standard login password, not the 2FA (Two-Factor Authentication).
Once you click 'OK':"
- The user's password is changed to a random temporary password generated by the system.
- The password will be sent directly to the user's registered email.
Note: This temporary password can only be used until midnight tonight
When a Normal User requests a password reset, follow these steps:
- 1. Select the corresponding user from the bottom list.
- 2. Select 'Password' under 'Initialize User'.
- 3. Click the 'Reset' button.
Note: Password reset is separate from 2FA. To reset 2FA, use the [1018] 2FA OTP List screen.
Accounts lock after 3 incorrect password attempts. Use the same procedure above to unlock.
1. Select the user from the bottom list.
2. Select 'Login Lock' under 'Initialize User'.
3. Click the 'Reset' button.
Click 'OK' to unlock the selected user.