Bursa Assist (formerly known as Bursa 2U)

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Announcements

Latest updates from Bursa Assist.

Bursa 2U has been upgraded to Bursa Assist!

We have a new name, a new home, and even more features to assist you.

[Bursa 2U is no longer accessible.]

Important Security Alert - Unauthorized Trading Activities

The Securities Commission Malaysia (SC) and Bursa Malaysia had received reports on Thursday afternoon, 24 April 2025, whereby a few brokers have identified failed client logins or unauthorised access and trading activities executed via limited clients' online trading accounts.

Please contact your broker immediately if you believe you are affected.

Read our media release View list of broker partners

My order(s) in my Transaction History on Bursa Gold Dinar (BGD) have not been reflected after my purchase

If your order(s) are not reflected in your Transaction History, there could be a few possible reasons:

  1. System delay: The system may experience some delays in updating your transaction(s).
  2. Order cancellation: If you have cancelled your order, it may no longer be reflected in the order history.
  3. Technical issue: There could be technical issues with the platform or the order book that could cause orders not to be reflected in the order history.

You are advised to check your registered email’s inbox and search for any notifications from Bursa Gold Dinar with regards to your missing order.

 

However, if the issue persists, please contact our BGD Support at bgdsupport@bursamalaysia.com for further assistance. Alternatively, you may call our Customer Support Centre at 03-2732 0067 during working hours;

Monday – Friday
8:30 am – 11:50 pm

 

Please prepare as many details as possible about the issue including all relevant information such as the reference ID, date and time of the transaction, and the amount involved.

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